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Office Closed

The Metro Utility Department is currently closed due to COVID. All office staff are working remotely and are available to provide assistance via phone at 931.759.4297. Customers are still able to make payments in the drop box. Payments will be processed daily. You may also pay online or through our automated system at www.metroutilitydepartment.com.


If you do not know your account number or last four digits of the phone number on file, please contact us at 931.759.4297. We apologize for any inconvenience this may cause and appreciate your patience during this time.